Privacy policy

This privacy policy sets out how Graham’s Lawn & Yard Maintenance uses and protects any information that you give Graham’s Lawn & Yard Maintenance when you use this website.

Graham’s Lawn & Yard Maintenance is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Graham’s Lawn & Yard Maintenance may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from April 1st 2023.

Who we are

Graham’s Lawn & Yard Maintenance

Our website address is: www.grahamslawnandyardmaintenance.com.au .

What personal data we collect

Forms

If you complete any of the forms on this website, we may collect the following information:

  • Name
  • Contact information including email address
  • Demographic information such as postcode, preferences, and interests
  • Other information relevant to the form you are completing

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree or select ‘allow cookies’ in your browser settings, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

A visit to a page on our website may generate the following types of cookie:

  • Google Analytics traffic log cookies. These cookies are used to collect anonymous information about how visitors use our website. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
  • Content Management System Cookie. This cookie is set by our content management system upon arrival to our website. It is not used for any purpose and is deleted when a user closes their browser.
  • Cookies Preference. This cookie is used to remember that you have seen our cookies notification.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will stored. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Embedded content from other websites

Articles/Pages on this site may include embedded content (e.g. YouTube videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Links to other websites

Our website may contain links to other websites of interest. However, once you have clicked these links to go to the associated website(s), these websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that website.

Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

What we do with the information we gather

Any of the information that we have stored is to understand your needs and provide you with a better service, and/or for the following reasons:

  • Internal record and account keeping.
  • We may use this information to provide you with a quotation and/or product or service information.
  • We may use the information to improve our products and services.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

How long we retain your data

If you have supplied your personal data for the purpose of receiving a quote, answer to an enquiry, or place an order, this information is retained indefinitely.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have supplied your personal data through a form on this site, you can request that this information is removed from our records at any time by contacting us directly.*

If you have registered an account on this site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about y

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you, please email us.

If you believe that any information, we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

You have a right to be forgotten and have data erased and / or stop being processed where the personal data is no longer necessary for collection or to comply with a legal obligation.

*We will endeavour to delete all the information we hold about you in the time frame you request, but depending on the nature of your request, and any third parties involved, this may not be possible. This is because of our legal obligation to retain certain types of customer information for certain time periods e.g. for tax and or accounting purposes, we may need to keep your contact details on file for longer periods if they appear on an invoice or receipt for example.

Where we send your data

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.

How we protect your data

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

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Family owned business

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Warm & Friendly Service

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Competitive rates

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Fully equipped & insured

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10% pensioner discount